Knowledge Management
Overview
Powernoodle helps organizations capture, share and manage knowledge across their divisions or teams. By providing participants with the ability to anonymously add comments, Powernoodle fosters an environment in which the valuable knowledge accumulated by subject matter experts (SMEs) is shared, applied and enriched by newer employees. Conversely, anonymity ensures younger employees aren’t embarrassed to ask for help or to speak up to request clarification. Just like a wiki, the session can be left open indefinitely, providing a permanent reference to the issue.
Features & Benefits
The Powernoodle platform provides capabilities that fully support organizations with their knowledge management strategies:
- A session can be left open forever, providing a just in time training resource and knowledge repository.
- Anonymity means people can ask for help, seek advice or pose a question without feeling self-conscious or embarrassed.
- Because participants are not identified (personally or by department), turf wars, fiefdoms and silo mentality are replaced by an organizational perspective.
- Knowledge is easily organized and accessed by topic, question, category, idea or comments.
- Provides many-on-many coaching, eliminating the need to have a SME available to answer all the questions and challenges. This frees up the SME and prevents them from becoming a bottleneck.
- Content is captured in people's own words based on personal experience, making it an excellent source of training material for new employees.
- Powernoodle PowerJams used for capturing, sharing and managing knowledge can be duplicated and distributed within an organization or with external partners. Doing so encourages consistency and quality, speed and reach, while supporting a cost-effective deployment.
Examples
Program management, technology deployment, best practices, just in time (JIT) learning, group coaching, collaborative book writing, process deployment, subject matter expert sharing, policy deployment, communities of practice, questions and answers, sales coaching, research collaborations, many on many coaching, gathering knowledge, new employee orientations, asset mapping, mentoring, distance coaching, “how to” recommendations.
