Change Readiness Assessment


Change readiness is the ability to continuously innovate and prepare for change in ways that can increase performance and provide a competitive edge, enabling organizations to measure how prepared they are for a major change.

By identifying barriers, change implementation teams can address issues before they appear at their doorstep, therefore saving time and increasing the likelihood of the change initiative’s success.

Our Change Readiness Assessment follows 3 steps:

1) Rate your organization’s performance across 5 key areas of change readiness indicators.
2) Discuss results and view stakeholder alignment. Identify high priority activities that require management attention the most.
3) Develop an action plan to address the activities least ready for the change.


This Change Readiness Assessment is for change leaders, change agents, and transformation managers who want to understand their organization’s strengths and weaknesses, and how well they are performing change readiness activities before a new initiative is implemented.


Assessing your organization's current state helps identify and address potential challenges before they occur. Readiness assessments offer a realistic view of the work that needs to be done in preparation for implementing a larger project (Peter & Doug, 2010).

Change leaders that design and execute an appropriate readiness assessment with the involved and impacted stakeholders, increase their likelihood of successfully and effectively implementing the change itself, as measured by project and business metrics (Glaser & Strauss, 1967).

This assessment helps change implementation teams easily assess whether project teams have the right skills & resources to complete work on a project and helps them create an action plan for areas which are not yet ready for the change.


1) RATE & COMMENT: Rate various change readiness activities based on how well your organization is performing, and provide your rationale.


2) SHARE AND DISCUSS RESULTS: View stakeholder alignment and identify the activities that are least ready for change.

3) PRIORITIZE: Allocate the amount of focus needed to address the underperforming activities. 

4) ACTION PLAN: Develop a specific action plan for the underperforming activities to remove barriers from the change initiative.


  • Evaluated list of change-ready activities based on your organization’s performance
  • Valuable insight into why there is alignment or lack of alignment in different areas
  • Specific action plan to turn around underperforming activities


This exercise will enable:

Quality  Gather critical stakeholder feedback and insights to accurately assess how ready the organization is for the change.

Efficiency – Quickly identify activities least ready for the change and involve all stakeholders in the process.

Engagement – Provide a safe space for a diverse range of stakeholders to reflect on the organization’s ability to manage change and provide candid feedback and recommendations.

Agility  Evaluation and prioritization enable the change team to focus on improving the right activities and removing barriers from the change initiative.

Change readiness activities mentioned in the digital decision model are inspired by Project Management Institute.


Glaser, B. G., & Strauss, A. L. (1967). The discovery of grounded theory: Strategies for qualitative research. New Brunswick: Aldine Transactions.

Peter, E. & Doug O. (2010). Global transformation readiness: Is your organization really prepared? Deloitte.