Plan for the Plan

Defining success is the first (and one of the most essential) steps in the ‘pre-planning stage’ of any initiative, and should be completed with representatives from multiple stakeholder groups from across the organization.

Defining success is a prioritization activity which begins by identifying all the relevant success factors, and narrowing them down to the most important through a series of evaluation activities. The process consists of:

• Identifying what success looks like for all stakeholders

• Categorizing the potential success criteria based on case-specific categories

• Voting on the most important success criterion

• Rating success criteria based on their overall importance to the project

• Developing actions to ensure each success factor is achieved

Download "Plan for the Plan" here.